Cancellation & Return Policy


7-Day Cancellation & Refund Policy

At Beehive – Traditional Designs with a Modern Touch, customer satisfaction is at the heart of everything we do. Just like a thriving hive built on trust and collaboration, we aim to create a transparent and fair experience for all our customers.

Cancellation Policy

  • Customers may request a cancellation within 7 days of placing an order or confirming a service.

  • Cancellation requests must be submitted in writing via email or through our official contact channels.

  • Orders or services that have already been processed, customized, or delivered may not be eligible for cancellation.

Refund Policy

  • If a cancellation request is approved within the 7-day period, a refund will be initiated.

  • Refunds will be processed to the original payment method within 7–10 business days, depending on your bank or payment provider.

  • Any applicable transaction or processing fees may be deducted from the refund amount.

Non-Refundable Cases

Refunds will not be applicable in the following situations:

  • Customized, personalized, or specially designed products/services.

  • Services that have already been completed or are in progress.

  • Requests made after the 7-day cancellation period.

  • Issues arising due to incorrect information provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product/service, please contact us within 48 hours of delivery. Our team will review the issue and offer an appropriate resolution, which may include replacement or refund, as applicable.

Our Commitment

At Beehive, we believe great ideas grow through integrity, quality, and customer-first values. Every request is handled with care, fairness, and transparency—ensuring a reliable experience that reflects our commitment to excellence.